How to Access Your Booking & Make a Payment
Overview
To confirm your booking, you’ll need to log in and submit payment. Follow these steps to complete the process.
Steps to Access Your Booking & Make a Payment
Click the Booking Link
You should have received an email from us with your booking details and a direct link.
You can also access it here: [Insert Booking Link]
Log in to Your Account
Use your registered email: [Customer’s Email]
If you have a Google or Apple account associated with this email, we recommend signing in that way.
If not, enter your email manually, and our system will send you a verification link.
Submit Your Payment
Scroll down to the "Reserve Now" button.
Enter your payment details to confirm the booking.
Note: Gratuity is pre-collected, so no additional tipping is required on the day of service.
Troubleshooting Tips
Not receiving the verification email?
Check your spam or junk folder.
Ensure you’re using the correct email associated with your booking.
Issues with payment?
Try using a different browser or device.
Ensure your payment method has sufficient funds.
If the payment page isn’t loading, refresh or clear your cache.
Need Help?
If you have any trouble accessing your booking or making a payment, contact our support team at concierge@epicurate.vip.