If you noticed a charge after your experience, this is most likely related to an add-on that was requested or confirmed after your initial payment was processed.
How add-on charges work
When you book an experience through Epicurate, your initial payment covers the base service. If you or your concierge added anything to the experience after that — such as additional guests, upgraded menu items, extended time, or other enhancements — those items are captured separately and charged after the experience is complete.
This is by design. It allows us to accommodate last-minute requests without interrupting your experience, and ensures providers are fairly compensated for any extras.
Common reasons for a post-experience charge
- Additional guests added after the original booking was confirmed
- Menu upgrades or premium ingredients requested on or before the day of the experience
- Extended service time beyond what was originally booked
- Gratuity, if it was included in your booking
When will I see the charge?
Post-experience charges are typically processed within 1–5 business days after your experience date. You'll receive an email receipt from Epicurate when any charge is applied.
Have a question about a specific charge?
We're happy to walk you through exactly what was charged and why. Just reach out to your concierge team using the chat below — have your booking date and guest name handy and we'll sort it out right away.